ORDER
On lovechild1979.com, you can only order products through our website. Information about specifications from the manufacturer or from the seller's website is for guidance only. We reserve the right for price increases, tax changes, currency changes, sold-out/discontinued products, and typing errors.
All the products you see here in the dealer shop are physically in our warehouse. All prices include 25% VAT and the amount is in Danish kroner.
PRICES AND PAYMENT TERMS
At www.lovechild1979.com, payment can be made with:
Credit card/Visa
Mastercard
Visa Electron
MobilePay
Anyday; find more information
here
Viabill; find more information here
When using the different payment options, there may be an associated card fee. The fee for using the respective payment cards and methods is shown in parentheses.
The amount for the goods is only charged when the goods have been shipped. An amount greater than what you approved at the time of purchase can never be charged.
All prices stated in the online shop are in Danish kroner (DKK/Dkr) and include 25% Danish VAT.
For deliveries outside the EU, the customer is responsible for customs duties and additional costs. Customs policies vary greatly from country to country, so the customer should contact the local customs office for further information.
We have learned that several of our customers are experiencing problems with payment in our webshop. This may be due to new legislation that came into effect on January 31, 2020. To comply with this, the banks that use NemID in connection with the approval of online transactions made a change to 3-D Secure on December 28, 2020.
Here you will find a link to set up "Visa Secure" for Visa cards, "Mastercard Identity Check" for Mastercards, and "Dankort Secured by Nets" for Dankort.
3D Secure - Verified by Visa and MasterCard Secure Code (nets.eu)
RETURN / RIGHT OF WITHDRAWAL
Lovechild 1979 offers a 14-day right of withdrawal. If there is a defect with an item, or you receive the wrong item, we will of course cover all return shipping costs and send you a new item if it is in stock. However, it is important that you contact our support in case of incorrect deliveries to obtain a free return label. We do not cover costs for shipments returned without a return label issued by Lovechild 1979.
Note: in connection with the purchase of Christmas gifts, your return policy is extended until January 10, 2025.
If you regret your purchase, this must be done no later than 14 days after the purchase date. Furthermore, you then have 14 days to send the purchase back. You will not receive a return number or return label. All returns are at the buyer's own expense.
The item must be in the same condition as when received. All price tags and labels must be intact. If the above is not complied with, we will assess whether the item has lost value – and if this is the case, it will be deducted from the refund amount.
When returning, a copy of the invoice/order confirmation must be attached. The money will be refunded to the payment card used for the purchase. We only transfer money electronically.
Returns due to withdrawal are at the buyer's own expense and responsibility. All return items must be sent to the following address:
Fashion Society
co. Textile Logistics
Thrigesvej 27
DK - 7430 Ikast
Att. Lovechild 1979
Please note that it is not possible to physically show up at the address and drop off your return.
NOTE! DO NOT SEND TO PARCEL SHOP.
Do NOT use DAO for returns, as DAO does NOT deliver to business addresses. Shipments sent with DAO will be delivered to a parcel shop. The shipment is the sender's own responsibility.
In case of uncollected shipments, we reserve the right to charge the return shipping cost to the customer. We deduct DKK 49,-.
COMPLAINT
Lovechild 1979 inspects all goods before dispatch. When you shop at www.lovechild1979.com, you have a 24-month warranty. This means that you can either have the item repaired, exchanged, get your money back, or receive a discount, depending on the specific circumstances.
You are kindly requested to make a complaint within a "reasonable time" after you have discovered the defect in the item. If you complain within two months after the defect is discovered, the complaint will be considered timely.
The complaint must of course be justified and the defect not caused by incorrect use of the product or other damaging behavior.
Send us an email with the following information along with photo documentation: describe the problem as detailed as possible. The item must always be sent back properly packaged.
If we find the complaint justified, we will of course send a return label by email.
For complaints returned without our approval, we do NOT cover return shipping costs.
Lovechild 1979 will refund your credit as soon as we have received your item and verified that the item meets the conditions for the right of return.
If you have any questions regarding your order or exchange/return options, you are very welcome to contact us at:
E-mail: webshop@fashionsociety.dk
Phone: +45 92 82 99 29
PRIVACY POLICY
Your privacy is important to us, and by accepting our terms and conditions, you also agree to our privacy policy. To better protect your privacy, our privacy policy describes how we collect, process, and use the data we gather about your behavior on our website. Read more about our privacy policy here.
GIFT CARD
You can only redeem the gift card in our webshop at lovechild1979.com
The gift card has no expiration date.
You are responsible for the gift card, and the risk of loss and misuse of the gift card rests with you. You must therefore bear any losses in this regard yourself. Lovechild 1979 does NOT replace the gift card in case of loss or misuse.